Privacy policy

Privacy Policy

Last Updated: November 2025

CyberTech Group (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website https://cybertechgrp.com, use our services, or communicate with us through SMS, email, or other channels.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, phone number, business name, and any details you provide through contact forms, sign-ups, or inquiries.

  • Automatically Collected Data: IP address, browser type, device information, pages visited, and other analytics via cookies and tracking tools.

  • Communications Data: messages, emails, or SMS interactions with our company or our automated systems.

  • Client Data: if you are one of our clients, we may store limited information about your customers (only when necessary to provide communication or automation services, and in compliance with data protection laws).

2. How We Use Your Information

We use collected information for purposes including:

  • Responding to inquiries, support requests, and account setup.

  • Sending transactional and service-related messages.

  • Providing marketing updates, product news, or special offers (with your consent).

  • Analyzing website performance and improving our services.

  • Managing communication workflows on behalf of verified client businesses.

3. SMS Communications

By providing your phone number on our website, through our forms, or via direct communication, you consent to receive text messages from CyberTech Group and its clients (if applicable).

Types of Messages

  • Service notifications, appointment reminders, product updates, and promotional offers.

  • Automated responses and conversational messages via our communication system.

  • Frequency may vary depending on your interaction.

Opt-In

You agree to receive messages by:

  1. Submitting your phone number on our website forms,

  2. Communicating with our team by SMS, chat, or phone, or

  3. Subscribing through one of our clients’ opt-in forms (if we manage communication on their behalf).

Consent to receive SMS messages is not a condition of purchase.

Opt-Out and Help

  • To stop receiving messages, reply STOP, UNSUBSCRIBE, or CANCEL.

  • To get help, reply HELP or contact us at support@cybertechgrp.com.

  • After opting out, you may re-subscribe at any time through our website.

  • Message frequency varies. Message and data rates may apply.

  • Carriers are not liable for delayed or undelivered messages.

4. Cookies and Tracking Technologies

We use cookies and analytics tools (e.g., Google Analytics) to understand how users interact with our site and to enhance user experience. You may control cookies through your browser settings.

5. Sharing of Information

We do not sell or rent personal information.
We may share limited data with:

  • Service providers (e.g., hosting, analytics, communication tools).

  • Law enforcement, when required by law.

  • Verified clients, if you’ve opted in to receive messages from them.

All third parties are required to maintain confidentiality and security of your data.

6. Data Retention

We retain your information only as long as necessary to provide services or as required by law. You may request deletion of your data at any time.

7. Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, or disclosure.

8. If We Send SMS on Behalf of Clients (Agency Clause)

CyberTech Group provides communication automation tools for businesses and may send SMS messages on behalf of client brands that use our platform. Each client is responsible for collecting valid consent from their customers before sending messages.
We verify every client’s compliance with applicable telecom and data privacy regulations and maintain opt-out and audit logs upon request.

9. Your Rights

You may:

  • Request access to your personal information.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing messages.

  • File a complaint with a regulatory authority if you believe your rights are violated.

To exercise these rights, contact us at support@cybertechgrp.com.

10. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

11. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with the “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

CyberTech Group
https://cybertechgrp.com
📧 support@cybertechgrp.com
📍 Sunrise, FL, USA